U-Verse Installation Guide

August 13, 2009

At one time, cable TV ruled with an iron fist over the paid TV industry. With satellite TV being expensive and geared toward the higher tax bracket, cable was all the average consumer had to work with. Over the years however, technology evolved and the price on satellite TV has dropped significantly, labeling services such as Dish Network and DirecTV a major threat to the mighty cable kings. Today, viewers have even more options to choose from and AT&T U-verse is one service that appears to be leading the charge for alternatives.

What is U-verse?

U-verse is AT&T’s answer to the television, internet and phone services offered by cable TV providers. Unlike cable services, U-verse delivers an IPTV (Internet Protocol Television) signal over a technologically advanced fiber-optic network. According to AT&T, the data travels to a node that is no less than 3,000 feet from your residence. From there, it travels over a DSL or traditional copper telephone line until reaching your home. The combination of Internet Protocol and fiber-optic technology is said to provide speed and video clarity that towers over cable TV with stability and performance that outdoes satellite TV services. If this service is available in your area, you too can enjoy what many are calling the “next generation of digital television”. Before subscribing, you would probably like to know what to expect from the installation process. This article will shed some light on the subject.

Installation Equipment

Similar to cable and satellite TV services, AT&T U-verse offers free equipment and installation to get you up and running quickly. Installation includes a set up of your residential gateway (modem) and receivers along with any additional wiring that is required. A professional AT&T U-verse technician will set up the gateway via a Wi-Fi, Ethernet or USB connection for high-speed internet connectivity and connect the HD-ready receiver to your televison or home entertainment center. A single receiver is capable of simultaneously recording up to four programs on different TVs but you will have to pay $7 per month for each receiver if additional boxes are needed.

What You Should Know About Installation

Shortly after ordering the U-verse service, you will receive a postcard in the mail that contains your 9-digit U-verse account number. More importantly, the card will provide a summary detailing the specific date and time the installation is scheduled to occur. It will also let you know the following:

- The installation will take anywhere from 5 to 8 hours

- Someone 18 years or older and authorized to make decisions regarding your U-verse account must be present during the installation.

- The U-verse installation technician is not permitted to move any furniture in your home. This means it is up to you to make sure that the connections to your TV sets and computers are accessible.

How Long Will it Really Take?

There have been reports of U-verse installations taking as little as two hours and others taking as many as a few days to complete. The actual time frame you endure of course, all depends on your situation and the competency of the installer. In most cases, it is problems with existing wires that result in lengthy installations. Sometimes, the connections used to power your cable box just won’t work with the more sophisticated U-verse set up. So even though most installations are routinely completed with little to no problems, you should still try to be a bit more patient and let the technician or technicians do their thing. Even if the installation process ends up being a nightmare, you will probably forget about it once everything is set up and functioning properly.

Many have found that the speed and picture quality of U-verse is well worth the sometimes grueling installation process.

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