When Verizon Fios first appeared on the scene in 2005, their service was one of the very few true fiber-to-the-home providers. Today there is over 740 different companies offering a fiber connection. 1 while many business only, there is no doubt that consumers want fiber connections.
Though Fios’s reception was mixed at rollout when it launched, even the New York Times asking whether it was worth the investment, 2 over the years it has gone on to become the best rated internet service by many consumer organizations including Consumer Reports, 3 The ACSI (which rates consumer’s opinions), 4 and even the FCC. 5
While Fios isn’t available in all areas, (here is a map of where it is), consumers that live in areas served by Fios still have a though choice: “Is having a fiber-optic internet connection worth while?”
To help answer this question, along with the question of “Is Fios worth the money?” we’ve compiled a quick list of third party resources that have reviewed Verizon Fios.
Thorough Fios Comparisons and Reviews
Verizon Fios TV Review
DEF EFX does very comprehensive rundown of Verizon Fios TV. A great resource for any consumer looking to upgrade to Fios TV. This article outlines everything you would want to know about Fios TV including: Ordering/Installation, Programming, Quality, Video On Demand, Set Top Boxes, other features and a great array of photos.
Paul Stamatious Reviews Fios
Paul does a quick review of Fios while staying at a Cousin’s house. He ends the review with “Verdict: When is Fios coming to my neighborhood?” This seems to be a underlying theme of people who don’t yet have Fiber in their area!
Thorough Xfinity vs Fios Comparison
Jessica Sims at HighSpeedExperts does a great and very thorough roundup of the difference between Verizon Fios vs Comcast Xfinity. Make sure to check out the speedtest comparison as it truly shows the power of fiber vs docsis 3.0. Additionally, her Fios deals page is worth checking out too if you’re thinking of switching to Fios.
Jonathan Rogers Fios TV Review (Older)
Jonathan Rogers does a great rundown of Fios TV even though it is a bit older. Though he does mention that though he doesn’t see any real difference in picture quality he does receive a lower price and more Premium HD Channels. If Fios is new to your area you should check and see if you might receive the same benefit.
A Geek’s Perspective on Fios
Ray Danivin did a detailed review of Verizon Fios from a geek’s perspective. He dives into the FCC findings that in 2012 Verizon Fios was one of a few providers actually delivering MORE than they advertised, while other providers like Comcast and Cablevision were offering substantially less.
A Very Thorough Comparison of Fios vs Cablevision (Optimium)
The team over at ConsumerBroadband did a thorough table based comparison of Fios and Cablevision that really shows their plans head to head. They also have a good one for Fios and Comcast over here too.
Consumer Reviews and Rants
In general broadband providers don’t exactly get great reviews from their customers. Whether this is from bad customer service (it probably is) or whether it customers just want to be able to get on the internet when they want to, it’s no doubt that few companies get good reviews from their users.
That said, here are only 2 real places where people have reviewed Fios in a constructive manner.
DSLReport’s Fios roundup of overall customer reviews is a good place to start. Their Fios page is where we got the screenshot above and what’s great about it is that they show the 6 month customer rating and the 3 year trend. This is super important because the users of DSLReports are generally pretty “tech savvy” people and Karl Bode (the site’s founder) is pretty much a genius.
The Fios Page on Spice Works is also a pretty intelligent conversation about the implementation of Fios from a technical / IT perspective.
Editor Note: This article was originally written in 2009, so after 6 years we decided it was time to give this page a facelift.