Comments on: How is AT&T UVerse different from Verizon FiOS?

By: Just Learning

Just Learning — Wed, 14 Mar 2012 10:57:17 +0000

I am a Bell Atlantic/Verizon employee. Verizon will never compete on cost. They will always win IF the contest for VALUE for your dollar. But as the gentleman previously said. Can you afford it? The competition here is Comcast and Verizon. I am in the Pittsburgh market. This town isn’t even comppletely wired yet. Right now FiOS has 18 million homes passed and 4 million customers. They have a fair anount of the foundation built but not completed. They will complete that Phase. So there is a great deal of marketing work to be done. I am contemplating working for FiOS. I will be a Director of Marketing I will never ever print the word cable on anything that passes thru my office. Vz is the next generation. Unfortunately after Phase I which is finishing up, there is no phase II. There will be no more new construction. So unless you live the phase I area in Verizon foot print you probably won’t get the opportunity to experience the next generaton in television entertainment. Now you may be in an area that has not been completed, you will have the service at sme point. If you cant get FiOS spend $2000 on your plasma TV, but if you don’t have FiOS…why bother. You can buy the best cookware but if the cut of meat is lousy, still tastes like hamburger.

By: Ajay

Ajay — Mon, 12 Mar 2012 21:51:01 +0000

I think that verizon Fios is way better than u-verse.
Fios only takes about an hour or 2 to set up while u-verse took me at least 2 weeks.
u-verse company kept telling us that we have to buy more cables and after we did. they were unneeded. They also told us that we have the best signal out of all their customers, but when ever i turned on the Tv the internet directly went down and there was no signal what so ever… We kept calling them back and they told us they would come at certain times to fix it, but they never came on the required time we asked them to. then finally we got rid of it and got verizon fios. The internet is soo much faster, and it also takes about an hour. Get fios everyone.

By: Anthony

Anthony — Fri, 24 Feb 2012 07:39:58 +0000

Choosing to go with FIOS or with Uverse is hypothetical. You are either in Verizon land or ATT land until you move.

By: Cline

Cline — Thu, 23 Feb 2012 00:55:43 +0000

Frank you stated that a d2d rep misrepresented the product to you. That’s unfortunate but that doesn’t effect the quality of the product. I work in customer service and deal with customers that are given incorrect quotes all the time. It is unfortunate but has nothing to do with the quality of the uverse service. People always want the cheapest, well those customers should go with the local cable company but for those who would rather have quality uverse is better. I would keep uverse if it was twice as much as my previous provider because I love the service. Cable cannot offer broadband integration like uverse can. The standard def picture with uverse us better than the hd picture from my previous provider. AT&T never says they are the cheapest but they do say you get the most value and that is true. Uverse gives you the ability to take TV with you and with mobile broadband(iPad,iPhone,android, etc) that is huge and cable cannot compete. Uverse should cost WAY more than cable but the best part if it all is I’m saving money with uverse. I pay $156 a month for 24 meg broadband over 450 channels with every premium in three rooms with total home dvr. A lot of customers would think that is high but for everything I get it is a steal and I would pay $250. Anybody that would go back to cable from fios or uverse obviously hasn’t taken advantage of all the features. I will never have anything but iptv again

By: rebecca

rebecca — Tue, 17 Jan 2012 11:17:51 +0000

i just checked pricing and offerings and FiOS blows UVerse away… dollar for dollar you FiOS gives you so much more… wish i could get it

By: Dock

Dock — Mon, 16 Jan 2012 21:27:08 +0000

We have Netzero DSL ,and yes it’s (1200 BPS) a bit slow ,and we get disconnected a lot ,but we are only paying $19.95 a month . The good wife thinks I should change to Verizon or ATT .I fried ATT for lying and not telling us that our unlimited plan had ended without telling us and then a Monster cell bill . “WOW” . Isn’t there a Internet provider that has a good speed for $20 to $29 a month? Thanks Dock in Orange California

By: Elaine

Elaine — Sun, 01 Jan 2012 20:52:56 +0000

ATT has the WORST customer service in all my dealings with various vendors…takes hours to straighten out even minor complaints and they don’t monitor any of their workers so I have been disconnected or been told it’s another department’s responsibility and being pass around from one dept. to another…not only is copper cable older technology but their corporate structure is so backwards. I just wanted to switch my account from my married name back to my maiden name after my divorce, they had to create a new account and my internet was down for nearly 2 weeks because someone got the order mixed up somehow…unbelievable!!!

By: Scoob

Scoob — Thu, 22 Dec 2011 18:24:33 +0000

Uverse delivers their service thru FTTN and FTTP…. ALso, AT&T has the capability of getting up to 100mbps on the copper network although distance does play a significant factor.

By: Armando

Armando — Sun, 11 Sep 2011 21:50:43 +0000

FIOS may be a better product – but what’s the point of that if it’s not available in YOUR area?
Moving to a an area where FIOS is available is not an option for me…so, U-VERSE it is…

By: bruce

bruce — Fri, 19 Aug 2011 12:40:28 +0000

just switched to uverse do not do it the picture quality is poor compared to fiber optic my HDTV now looks low definition. DO NOT use a company with copper cable if you can get fiber optic.